Police Communications Operator Positions
The Emergency Communications Center (ECC) is a fully operational 911 call center located inside police headquarters at the University of Maryland.
The ECC is a 24/7/365 operation, comprised of non-sworn staff, who are trained and certified as Police Communications Operators (PCOs). PCOs are responsible for answering emergency and non-emergency calls, dispatching patrol units to calls for service, notifying Emergency Medical Services for response, monitoring alarm systems, providing continuous communications between the ECC and on-duty personnel, handling walk-in requests for police services, and more. The work can be fast paced, time critical, stressful, and demanding, and requires good communication skills, and the ability to multitask.
At a minimum, our PCOs receive training in the National Crime Information Center (NCIC) CN1, Public Safety Telecommunicator I through the Association of Public-Safety Communications Officials (APCO) and the Incident Command System through FEMA.
- Starting Salary is $45,478
- The PCO will act as a call taker and police dispatcher in the Emergency Communications Center.
- Minimum Qualifications: Two years clerical or related experience, high school diploma or GED, US Citizenship, and must be able to pass a comprehensive background investigation.
- Benefits include paid annual, sick, holiday and personal leave; subsidized health, vision, dental and prescription coverage pension, tuition remission and other benefits. For a full list of benefits, please visit UHR Benefits.
Learn more about the Police Communications Operator hiring process.
There are no Police Communications Operator positions currently available.